Frequently Asked Questions
- Why choose Shelley Shroyer Photography?
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Experience: 18 years in business. Professionally trained in lighting and posing techniques.
Unique Photographs: We consult with EVERY client before your session. Custom tailored & personalized sessions ~ It's all in the details and we want to capture who you are!
Exquisite Products: Meticulous retouching and editing, yet natural. We care about the end result! We create family treasures.
Care: We want you to have an INCREDIBLE TIME and LOVE your images. It's about YOU and the experience.
Professional: Member Texas Professional Photographers Association & Professional Photographers of America.
AWARD-Winning. Nationally Featured for High School Senior Photography!
Voted "America's Best Senior Photographers" & "Top Ten Texas Senior Photographer" by 7Seniors
"Epic Image" Awards by 7Seniors
Voted "Best of Wimberley" Local Creative Photographer 2021, 2022, & 2023
Voted "Best of Wimberley" Family Portraits 2023.
Runner up Best Local Family Photographer 2022 & 2021
Voted "Best of Wimberley" Local Creative Photographer Runner up 2020
- What are your hours?
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Monday - Thursday 9am to 6pm
Friday - 9am to 3pm
Saturday/Sunday - Closed
Saturday's are by appointment only*On location photography will affect normal business hours depending on sunrise/sunset times during the year. Scheduled sessions outside of business hours often occur depending on the type of session being scheduled.
Consultations, ordering & selection appointments as well as portrait pick up appointments are always scheduled during our normal business hours.
- Where are you located?
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We are located in the beautiful hill country of Wimberley, Texas (about 45 minutes Southwest of Austin) and about 1 hour North of San Antonio in a gated exotic deer and fallow ranch community.
Our studio sits on 8 private acres of our home property with a separate entrance and parking available. ~Please note we are an "appointment only" studio.
The smaller communities closest to the studio are: San Marcos, Dripping Springs and Canyon Lake, TX.
- What payment options do you accept?
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Shelley Shroyer Photography accepts: Cash, Checks, Visa, Mastercard & American Express.
We also offer "no fee" payment plans!
- How long is the typical wait?
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We highly recommend you contact us at least one month in advance of your desired session date. This ensures we can accomodate you on our calendar and also allows us time to properly plan out your session so that it's amazing!
- Do you have a cancellation policy?
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If cancellation of your session should be necessary, the session fee is non-refundable; However, it may be applied toward a rescheduled session if done within 48 hours of your originally scheduled session date.
*Exceptions to this policy are if there is bad weather or an unexpected illness the day of the session.
Selection & Preview Appointments: Same day cancellations of selection appointments are billed $50.00 due to these appointments being a 2.5 hour block of time. Please kindly give us as much notice as possible if you should need to reschedule.